Focusing On Retail And Service Terminal Solutions

Retail and Service Terminal Solutions: Reshaping the Smart Connection of People, Products, and Places in a New Era

I. Addressing Core Pain Points of Traditional Retail

System Silos and Data Fragmentation

In traditional retail operations, multiple systems such as POS systems, inventory management, and customer relationship management operate independently, leading to data silos. Our solution utilizes a unified platform architecture to achieve omnichannel data integration, enabling real-time visualization of store operational data.

Fragmented Customer Experience

Throughout the customer journey from entering to leaving the store, customers often encounter inconsistent information and slow service responses. Our intelligent terminal system, using technologies such as facial recognition and behavioral analysis, enables seamless loyalty point accumulation and personalized recommendations, enhancing the continuity of the shopping experience.

Inventory Management Blind Spots

Over 30% of retail businesses face inaccurate inventory data. Our intelligent inventory system uses RFID + AI vision dual verification to achieve a real-time inventory accuracy rate of 99.2%, and reduces out-of-stock warning response time to within 15 minutes.

II. Revolutionary Efficiency Improvement

Breakthrough in Transaction Efficiency

Traditional checkout averages 2 minutes per transaction; our intelligent self-checkout system reduces this to within 20 seconds, increasing customer throughput by 3 times during peak hours. Through aggregated payment and electronic invoicing, 400 hours of manual processing time are saved for every 10,000 transactions.

Accelerated Supply Chain Response

Based on sales forecasting, our intelligent replenishment system reduces ordering decision time from 72 hours to real-time, increasing inventory turnover rate by an average of 40%, and reducing the proportion of slow-moving items to below 8%.

Optimized Human Resource Allocation

The intelligent scheduling system, combined with customer flow forecasting, enables dynamic workforce allocation, reducing labor costs by 25% while improving service quality ratings to 4.8 stars (out of 5) during peak hours.

III. Major Technological Breakthroughs

Edge Computing + Cloud Collaboration Architecture

Edge computing devices are deployed at the store level, ensuring core business continuity even if the network is interrupted, with data synchronization latency below 100 milliseconds.

Full-Scenario Sensing Technology

Integrating computer vision, IoT sensing, and acoustic analysis, it accurately identifies customer flow patterns and dwell time hotspots, improving store space utilization analysis accuracy to the centimeter level.

Privacy Computing Application

While fully protecting customer privacy, federated learning technology is used to achieve cross-store consumer behavior analysis, increasing the conversion rate of marketing activities to 2.3 times that of traditional methods. IV. Reshaping the Industry Ecosystem

Service Standardization Revolution

Providing integrated terminal solutions for chain service industries, achieving unified service standards across thousands of stores, and reducing new store system deployment time from 30 days to 72 hours.

Empowering Micro and Small Businesses

Launching a lightweight SaaS version, enabling traditional street-side shops to enjoy smart retail systems at a cost of 10 yuan per day, helping over 100,000 micro and small businesses achieve digital transformation.

Green Retail Practices

Electronic price tags completely replace paper labels, reducing annual consumable costs by 12,000 yuan per store and reducing paper consumption by 500 kilograms, equivalent to saving 8 mature trees.

Accessible Shopping Innovation

Developing age-friendly features such as voice navigation, large font interfaces, and one-click assistance calls, ensuring that the digital divide no longer hinders shopping.

V. Future Ecosystem Extension

Instant Retail Integration

Connecting online orders with store inventory, achieving 30-minute delivery within a 3-kilometer radius, and increasing the contribution rate of online orders to 35% of store sales.

Metaverse Retail Experience

Building an immersive online and offline integrated shopping experience through technologies such as AR try-on, virtual shelves, and digital human guides, increasing customer dwell time by 2.5 times.

Value Co-creation Platform

Opening over 300 API interfaces, attracting developers to co-create industry solutions, and incubating innovative applications such as intelligent coffee brewing and intelligent clothing matching.

Conclusion: From Transaction Terminal to Value Hub

Our retail service terminal solution has evolved from a simple transaction processing tool to a smart hub connecting consumers, products, and supply chains. Every day, over 500,000 stores worldwide process 120 million transactions through these systems, not only improving business efficiency but also creating continuous value in the following aspects:

Providing consumers with a seamless, personalized, and empathetic shopping experience

Enabling operators to make data-driven, precise decisions and reduce costs while increasing efficiency

Building a transparent and efficient collaborative network for suppliers

Contributing a green and sustainable business practice model to society

In the era of deep integration of the digital and physical economies, we are committed to making every store a node of smart retail, and every terminal a starting point for creating value, jointly building a smarter, more humane, and more sustainable new business ecosystem.